Terms & Conditions

About Us:

Buildrite Trade & DIY Supplies Ltd are an independant family business trading friom thids site since 1978.  We are completely dedicated to your total satisfaction.  If you have any suggestions or comments please email us using the link on the store page or just below in the Contact Details.


Our Contact Details:

Buildrite Trade & DIY Supplies Ltd
Old Station Yard,  Broadwey,  Weymouth,  Dorset,  DT3 5DZ,  United Kingdom
Phone:  01305 812016
Fax:  01305 815717
Email:  
info@buildriteltd.co.uk

VAT Reg No.  730 4896 26
Reg in England.  3727601

 

Making a Purchase:

Making a purchase could not be easier.  Just browse our stop and add any items that you wish to buy into the shopping cart.  When you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete your order.

Not all items on our online shop are in stock and are deemed as special order.  Payment for these goods is required at time of order and the goods will be ordered for you and may be delivered direct from the manufacturer.  These items are marked with expected delivery lead times.

We accept all major Credit & Debit cards (excluding American Express) or PayPal - you can also BACS your payment to us if required - please call for details.  We will ship to anywhere in the UK mainland and also worldwide (subject to additional carriage charges - please call or email with your specific enquiry and we can quote carriage prior to order).  PLEASE READ OUR DELIVERY INFORMATION BEFORE ORDERING.

When confirmation of order is received, this is to indicate that we have received your order but does not indicate that a contract exists between us.  We will indicate acceptance of your order seperately, and hence a contract between us, when we send you an invoice.  We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.  In the case of a change of price, we will always contact you first to ensure that the price is acceptable.  A full copy of our T&C of business is available by CLICKING HERE.

Please note that prices on our online shop may differ from our retail premises.


Shipping & Handling:

Local (10 mile radius) - all orders below £100.00 are charged at a flat rate of £5.00 including VAT.  All orders above £100.00 are free.
 
Not Local - below 25kg orders are sent via postal service or a courier.  Orders below £100.00 are charged at a flat rate of £5.00 including VAT.  All orders above £100.00 are free. UP TO 1.2m LENGTH
 
Not Local - above 25kg orders are sent via postal service or a courier with additional fees.  We will always advise these costs for your approval prior to processing.
 
 

Delivery Schedule:
 
We endeavour to dispatch all stock items by the next working day.  Non stock products vary pending supplier.  Please check on the specific product for more information.

 

Back Orders:

Most items on the shop should be marked whether they are stock items or not.  Should your item be a usual stock item which is temporarily out of stock, we will backorder for you.  You will always be emailed with the option to cancel your order if you would rather not wait.


VAT Charges:

VAT is charged at the standard rate of 20% on most goods.  Safety footwear is classed as zero rated and therefore VAT does not apply.  
 
 

Credit Card Security:
 
When your order is placed on our website, credit card numbers are encrypted using 128 bit encryption.  They are only decrypted after they reach our computer.  They are not held in clear text on any web site and are destroyed after processing your order.  We are fully PCI compliant.


Guarantee:

We source and supply only quality products from some of the UKs leading manufacturers.  All goods carry standard manufacturers' warranty.  Many electrical appliance have the option for additional guarantees for additional fees.  PLEASE NOTE that as we are a SMEG MAIN DEALER we can offer you a 2nd years guarantee FREE OF CHARGE.


Contact Us:

If you need to contact us, please email us CLICKING HERE, by calling us on 01305 812016 or direct to our showroom on 01305 813686, by fax on 01305 815717 or write to us at   Buildrite Trade & DIY Supplies Ltd,  Old Station Yard,  Broadwey,  Weymouth,  Dorset,  DT3 5DZ,  United Kingdom.


Privacy Policy:

Buildrite Trade & DIY Supplies Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment.  In this case, the third party will not disclose any of the details to any other party.  From time to time we may send you promotional information which we may think you will find of interest but you have the option to be removed from this mailing list.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.  They are also used after you have logged on as part of that process.  You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies.  If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.  Data collected by this site is used to:

a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes


Returns Policy:

If you are making a purchase as an individual consumer rather than as a business, you have rights to return the goods for a full refund under the Consumer Protection (Distance Selling) Regulations 2000. You have fourteen days starting the day after the goods are delivered to you to cancel the contract and return the goods for a full refund including outgoing delivery charges. You will be responsible for the cost of returning the goods to us.  You will need to let us know in writing or by email, within 14 days from the date of delivery that you wish to cancel the contract and we will then give you instructions for returning the goods. You should return them within 30 days from cancellation and we will refund you within a further 30 days from the date we receive the goods.

If you are purchasing goods for use in your business, these cancellation rights do not apply.

To see the full Regulations, please follow this link:   http://www.legislation.gov.uk/uksi/2013/3134/pdfs/uksi_20133134_en.pdf

 

More Information:

For our FULL TERMS & CONDITIONS OF BUSINESS, please follow this link...Terms of Business February 2018 (.pdf file)

Trade accounts are also available, subject to satisfactory trade references.  You can download a Trade Account Application Form by following this link...TRADE-ACCOUNT (.pdf file)

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